Frequently Asked Questions

Please read our FAQ before sending us a message.

We currently deliver to all locations within the United Kingdom. Unfortunately, we do not offer international shipping at this time.

We accept payments via PayPal, Lemfi, Stripe, and Leatherback. All payments must be completed at checkout.

Delivery times vary depending on the shipping option you choose:

  • Standard Shipping: 2 – 3 Days
  • Express Shipping: Within 24hrs

We accept returns of unopened products in their original condition within 14 days of delivery. Please note that customers are responsible for the cost of return shipping.

Yes, we offer a range of products designed specifically for sensitive skin. Be sure to check product descriptions for detailed information on suitability.

Currently, we do not offer gift wrapping or personalized notes, but we’re exploring this feature for the future.

Yes, our services are available to individuals aged 14 years and older.

Yes, we occasionally run special discounts and promotions. Sign up for our newsletter to stay updated on the latest deals!

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